We are committed to earning your trust

The St. Ann community isn’t just for residents. We consider family members and friends a vital part of our family.

We know it can be difficult transferring the primary responsibility of your loved one’s care and well-being to us. Your trust in us must be earned – and that’s something we’ll work tirelessly to do, each and every day.

Within the first week of transitioning to us, we will get together with you and your loved one in a family meeting to help put names and faces together. Here, you will meet our staff, especially your loved one’s care and support team, to help us best understand your individual needs and preferences. This is also where you will learn what you can expect from us as we begin this new journey together.

At St. Ann, we are here for you, too – 24 hours a day, 7 days a week.

Your feedback is vital to us as we strive to continue to best serve the needs of your loved one and family.

Links

“I wanted to thank the amazing staff for the excellent care my mother received at St. Ann. You all worked very hard day after day to ensure she was healthy, happy and comfortable, and that meant the world to us. She grew very fond of each of you, as did we. I know that caring for the elderly is not always an easy job, but you all made it look that way.”

- Cindy, family member of former resident

“The care and professionalism of your staff significantly helped in my father-in-law’s recovery. We are very grateful and thankful to everyone at St. Ann.”

- Chip, family member of former resident

“Your perseverance to help others has inspired me to be able to get through difficult times. You have brought light to so many people’s lives and you have given me hope that I can have positive effects on other lives just as you did to me.”

- Genna, granddaughter of former resident