Awards & Recognition

Exceptional, High-Quality Care

At St. Ann Rehabilitation & Nursing Center, the quality of care is not just important. It’s essential.

Pinnacle Quality Insight, 2024 Customer Experience Award

Qualifying in Admission Process, Cleanliness, Dining Service, Laundry Service, and Quality of Food categories, the Pinnacle Customer Experience Award means that St. Ann has placed in the top 15% of care providers nationwide across a 12-month average.

AHCA/NCAL Quality Initiative Recognition Program (2020)

St. Ann was named to this national list of skilled nursing facilities by the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) for achieving goals related to reduced hospitalization rates, increased customer satisfaction levels and enhanced functional and physical ability of residents.

Resident and Family Satisfaction

We take pride in feedback from our residents and their loved ones. At the end of the day, that’s what matters most.

We’re proud that our resident and family satisfaction levels are above industry standards, including our perfect resident customer satisfaction rate.

Residents

  • 100% resident satisfaction level (86% national average)
  • 100% of residents would recommend St. Ann to others (85% national average)

Family Members

  • 88% overall family satisfaction level (88% national average)
  • 88% of family members would recommend St. Ann to others (87% national average)